Three associates with Trinity Health recently received the Minot Area Chamber of Commerce’s Eagle Award for Excellent Customer Service.
Aaron Albers, DPM, a podiatrist with Trinity Health’s Foot & Ankle Clinic, was lauded as “hands down amazing.”
“Dr. Albers and his two nurses at the clinic are hands down some of the most genuinely caring people I’ve ever met,” wrote the nominator. “I was admitted into Trinity ER and was admitted for emergency surgery. It was a very emotional experience.”
The nominator wrote that when seeing Dr. Albers while she was in the hospital during her two surgeries, as well as for her weekly appointments that followed for the next four months, “he never ever made me feel rushed.”
“He is amazing at communication and explaining everything,” she said. “His two nurses were hands down also amazing. What an amazing team they are!”
Kaari Burbach, an outpatient physical therapist, “is smiling, courteous, and very outgoing,” every time the nominator sees her.
“She always treats me good and is a good conversationalist,” he adds. “She cares about her patients and does an excellent job. Kaari has a lot of energy, and it rubs off on others.”
Danya Brown, RN, with Trinity Health’s Labor & Delivery, cared for her nominator’s daughter while she was in the hospital.
“It was an extremely long stay, but Ms. Danya always made the days bearable,” the nominator wrote. “She was my daughter’s ‘go-to gal.’ She answered all questions honestly and never gave us a false sense of hope; however, she held on dearly to any hope with us all. She stayed past her scheduled shift in order to be there for us and mourned with us all during our great loss.”
If you would like to nominate a Trinity Health employee for an Eagle Award you can visit http://www.minotchamber.org/about/chamberawards/.