Ordering a refill of your prescription doesn’t have to be a hard task, and now it’s even easier – as easy as pushing a button.
Through the RefillRx mobile app, KeyCare Pharmacy and Trinity Health Outpatient Pharmacy (THOP) patients can easily request prescription refills or a prescription transfer from another pharmacy.
The app allows patients to link to KeyCare Pharmacy, located on the second floor at Health Center – Medical Arts, 400 Burdick Expwy E, Minot, and Trinity Health Outpatient Pharmacy, located on the first floor of the Medical Office Building, 2305 37th Ave SW, Minot. Instructions on how to download the app can be found at refillrx.com.
Once patients download the app to their mobile device, they can enter the phone number of the pharmacy they wish to submit the refill to. When patients need a refill, they can scan the medication's barcode or enter the medication's Rx number, select pickup or delivery and push a button to send a message to the pharmacy. These refill requests go into a queue for pharmacy staff.
In addition to using the app, KeyCare Pharmacy and THOP patients have the option to sign up at the pharmacy for prescription notifications via text messaging, e-mail, and/or an automated phone call. Sending out a message alerts the patient that their medication is ready for pick-up. The notification is non-descript and HIPAA compliant, with a general “your prescription is ready” message. Signing up for the messaging feature also allows the pharmacy to message the patient that certain maintenance medications are due to refill.
Patients can opt out of using the app and/or messaging feature at any time.