701-418-8000
Trinity Health Gift Shop
Visitor Information/Guidance
September 2024
Trinity Health recognizes contact with family and friends is an important aspect of patient care and visits are encouraged. Please see the below guidance regarding visitation:
- Visiting hours are 7:00 a.m. – 8:00 p.m.
- All visitors must check in and obtain a visitor badge.
- Visitors could be denied access if currently or have recently been ill or in close contact with a contagious disease.
- Visitors will utilize hand hygiene when entering and exiting a patient room.
- Patients are requested to identify one contact person for communication with the medical team.
- For patients having surgery or procedures prior to visiting hours, staff will follow the visitor exceptions list in the Visitation Guidelines Policy.
Trinity Hospital Visitor Policy Guidelines
| General | Visiting hours are from 7 a.m. - 8 p.m. All visitors must comply with badging, and sign-in and sign-out requirements for safety purposes. Following proper hand hygiene is expected when entering and exiting a patient room. Compliance with established guidelines pertaining to isolation, infection control and other health and safety precautions as instructed by nursing staff is also required. Visitors must always be respectful of all patients and staff, which includes supporting and maintaining a quiet healing environment. Patients are requested to assign one person of contact to communicate with the medical team. |
| Number of Visitors Allowed | We request you limit to two (2) visitors in a room at a time. Children under the age of 16 must always be accompanied by an adult. Please keep in mind, staff may request visitors to step out of the room to provide care and to allow the patient time to rest based on their needs. Unit-specific visitation requirements may vary based on the needs/care of the patient. Please inquire at the nurses stations. |
| Lobbies and Waiting Rooms | Lobbies and waiting areas are open to all visitors and mobile patients. Overnight Visitors are not permitted to stay in waiting rooms or public areas. |
| Cafeteria | The cafeteria is located on the first floor and is open to all visitors. Hours are from 6:15 a.m. to 7 p.m. Breakfast is served from 6:15 a.m. -10:15 a.m., lunch is served from 10:30 a.m. -2 p.m., dinner is served from 4 p.m. -7 p.m. Vending machines are located throughout the facility and are available for public use 24 hours per day. |
| Outside Food | Food is allowed to be brought in as a visitor. However, Food deliveries must be retrieved at front door by person(s) ordering. Patients are allowed outside food but must follow any predetermined diet restrictions. Food deliveries will not be made to patient rooms or waiting areas. And Hospital staff will not be responsible for retrieval or monitoring of outside food deliveries. |
| Overnight Vistors | One family member may be allowed to stay based on the condition of patient and the judgement of the patients nurse and charge nurse. Overnight visitors must be over the age of 16 and are not allowed to sleep in lobbies or waiting areas. Unit-specific visitation requirements may vary. Please inquire at nurses stations. |
| Spiritual Leaders | Spiritual Leaders are a part of Hospital services and can be contacted by going through Trinity Health Communications (701-418-8000). You are welcome to have visitation from your own church or affiliation. |
| End of Life | Exceptions can be requested for additional visitors. Cultural and Religious exceptions will also be considered. Please see nursing staff for more information. |
| Women and Children Units | There are exceptions for birthing rooms, newborn, pediatrics and NICU. Please see nursing staff for more information. |
| Behavioral Health Units | Visiting hours in the Behavioral Health Units may vary by program. Please consult nursing staff in the individual units. |
